If you are cancelling because your loved one has moved, teleCalm can easily move with your loved one — even into an assisted living or memory care apartment.

Simply unplug the adapter and plug it back in at the new location. Please provide the new address on our Support page and we will update our records.

Give us a call or text with any questions: 888-701-0411

Cancel Service Request

We understand that circumstances change and you may need to cancel your service.  Please complete the form below and we will send you an email with information about returning your teleCalm equipment.

Cancel Service

Caregiver First Name

What is the account holder's first name?

Caregiver Last Name

What is the account holder's last name?

Caregiver Email

What is the Caregiver email on the account?

teleCalm Phone Number

What is the phone number on the account?

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Date You Wish to Cancel

What date do you want service to be turned off?

Are you planning to "port out" your number to another carrier?

NOTES:

• Caregiver Email and teleCalm Phone Number must match account information we have on file, otherwise cancellation request will not be processed.
• teleCalm will turn off service on the effective date you specify and your monthly subscription will be cancelled. Incoming and outgoing calls will not be connected and any Caregiver app access will be terminated.
• There are no refunds for partial months.

Reason for Cancelation?

Please tell us why you wish to cancel.

Additional Comments

We appreciate any additional comments you could provide to help us improve our service.

Returning teleCalm Equipment

To complete your cancellation, you must return the teleCalm equipment in good working order within 14 days of your requested cancellation date. Failure to return the equipment may result in an equipment loss fee as defined in the teleCalm Terms of Service.

Confirm your option

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